Good Companions

Residential Care

Good Companions specialises in providing high quality care services delivered in Residential Care Settings.

Our Goal...

is to enable our Customers to enjoy the highest standards of care and quality of life achievable.

Our objective...

is to provide the highest standard of care for our customers to enable them to enjoy a life and to live happily in comfort.

Why do we believe we are different and are driving improvements in standards and in the quality of care

• A qualified Care Manager will visit you at home or in hospital and complete a full assessment (with your agreement)
• Staff development and training is essential in providing a high quality service
• all staff have access to a wide range of training opportunities and we will provide or advise on specific training to meet an individual customer care requirements
• Good communication is absolutely essential - Care Managers will maintain regular personal channels of communication with customers and their families to meet the highest quality standards and to monitor ongoing levels of care.
• We have received the highest rating possible - a THREE STAR rating from the Care Quality Commission. Only 17% of Registered homes in England, have a three star rating.
• We employ a dedicated activity co-ordinator
• Our Customers have the benefit of the use of our minibus with tail lift
• We promote and organise local events and meals on wheels for the community

How we operate

As the Good Companions have been providing Care for 17 year’s customers are usually referred or introduced to us by recommendation.

All Customers are assured that they will be treated with respect and dignity according to their individual needs and wishes.

Anyone who enquires regarding our services will be contacted by our Care Manager and will receive an information pack about the home and the services we offer.

Once an assessment is completed an Individual Care Management Plan is tailored and agreed for the individual Customer and provides the basis on which The Good Companions care service is delivered.

Each Customer is allocated a Senior Carer who is responsible for monitoring and co-coordinating their care requirements.

A Key worker is also allocated to each customer; their responsibilities include assisting the customer with personal shopping and ensuring they have everything they need.

Regular reviews with customers and their relatives are held to ensure that all care needs and requirements are being met.

Our service is ideal whether care is required on a medium, long term or for respite periods.

Potential customers have the opportunity if they wish to visit and spend time in the home prior to confirming the booking.

Our Carers

Great Care is taken in the selection of our carers.

All must have a professional, compassionate attitude and each must have a desire to work in an area where their understanding will enhance the quality of life for their customers.

All carers have references carefully checked by us—we conduct a personal interview and a background check through the Criminal records Bureau (CRB) prior to employment.

The Process

• A Care Manager will arrange to meet you or your family and complete a Care Needs Assessment
• You may wish to arrange a visit to the home prior to confirming the booking
• The booking will be confirmed in writing
• Ongoing monitoring and assessment will be carried out

We strive to continually provide a high quality service and welcome the opportunities to improve upon the standards of service provided

Inspection Report

Click here to download a pdf of our latest inspection Report

Links

• Care Quality Commission
• Age Concern - Age Concern takes a look at all the ageing issues.
• Care Aware - A non profit making public information, advisory and advocacy service specialising in elderly care funding advice.
• Care Info - The website for the long term care sector.
• Contact the Elderly - Contact the Elderly groups organise gatherings for frail, elderly people who live alone.
• Help The Aged - Help the Aged gives practical support to the independent elderly person.
• The Royal National Institute of the Blind - The RNIB (Royal National Institute of the Blind) is the leading charity offering practical support and information to anyone with a sight problem.
• The Royal National Institute for Deaf People
• The Alzheimer’s Society
• The Parkinson’s Disease Society
• The Stroke Association

Contact Details

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